Professor. Lloyd Waller is the Head of the Department of Government at the University of the West Indies (Mona Campus) and a Professor of Digital Transformation Policy and Governance. His primary areas of research and expertise are Digital Transformation, Digital Governance, Advanced Research Methods as well as Tourism Resilience, and Crisis Management. Prof. Waller is also the Director of the Global Tourism Resilience and Crisis Management Centre as well as the Senior Advisor for the Minister of Tourism for Jamaica. In the last ten years, Prof. Waller has published over 100 articles, books, book chapters, scientific research papers, and technical reports covering areas such as youth mainstreaming and empowerment, youth in governance and development, innovations in research methods, e-government, e-participation, e-governance, e-voting, and tourism resilience. Prof. Waller has also managed several local, regional, and international research projects related to youth development, youth, and democracy, as well as the use of information and communication technologies for government and governance (e-government and e-governance). Prof. Waller also heads up or sits on several Boards, Commissions, and Committees, including e-Gov. Jamaica Ltd., Broadcasting Commission, the Jamaica National Commission on UNESCO, and the Jamaican Ministry of Tourism’s Linkage Network Council.